Recently, the Ministry of Health commissioned the China CDC to conduct a health and hygiene sampling inspection of imported brand water purifiers on the market. Panasonic, Mitsubishi, 3M and other international "big names" have been detected exceeding arsenic, exceeding the total number of colonies, and removing organic matter. Qualified and other issues. The Ministry of Health subsequently announced the name of the unqualified water purifier on its official website. The large-scale incidents of imported water purifier products have also caused concern for consumers who have long favored foreign brands.
Safety and performance testing is not up to standard
The unqualified water purifiers announced this time included 11 products of 8 brands, among which, the products from 3M China Co., Ltd. were the most, involving three batches of four batches. The problems included excessive levels of arsenic, excessive number of colonies, and organic material removal rate. Failed. After the release of the "Announcement", 3M company published two statements on its official website, announced the results of the water purifier investigation and follow-up treatment program. The statement stated that during the process of importing and storing defective water purifiers, improper packaging of some products caused the dampness of the packaging, resulting in a decrease in the performance of the filter element and the filter head. Subsequently, 3M added another statement. Its main meaning was that 3M's problem water purifier product was not due to design and quality defects, and it was attached with the statement from March to April of this year by China CDC Environment and Health. According to the relevant product safety certification issued by the same section but different batches of water purifiers, in these reports, all the indicators of the three water purifiers are “according to the requirementsâ€.
A US water purifier company's water purifier was detected this time, "organic removal rate is unqualified", afterwards, Pais company's responsible unit in Nanjing Hengguang Water Purification Equipment Co., Ltd. also made a statement in its official website, pointed out that the problem lies in "The improper storage of mainframe filter elements in the transport and storage process" is exactly the same as the survey results given by 3M and points the responsibility to negligence in management.
It is understood that except for the two companies and Bancoken, other brands of water purifiers involved in the “Notice†issued by the Ministry of Health did not respond to the matter.
Panasonic is the brand most familiar to Chinese consumers in the "Announcement". On its official website, the reporter did not see any statement or explanation on this matter. The reporter called Matsushita Electric China Co., Ltd., and the relevant person in charge of its public relations department responded that Matsushita's Japanese-made TK38MRF water purifier failed to meet the standard value in product safety and performance tests during the test and was found to be unqualified. Matsushita Electric China Co., Ltd. had received notification from the supervision department of the Ministry of Health of China in May to stop the sale of three batches of TK38MRF water purifiers in China. Regarding the reasons for the unqualified water purifier, the responsible person stated that afterwards, Panasonic Company conducted multiple tests and third-party tests on the problematic product, and could not find out the problem and reproduce related issues. Further investigations are still in progress. At present, it is inconvenient. disclose.
Follow-up measures to cover up
For the water purifier in question, 3M stated in the statement that it will adopt the suspension of sales and recall of inventory measures to replace the users of water purifiers that have purchased the problem. Consumers who have already installed the batch of products may have been in since 2011. Within two months from May 31, the new filter element will be replaced free of charge by holding the water purifier filter on the invoice to the place of purchase.
Paez also stated that customers who have purchased defective products can use the purchase certificate to replace the host for free within three months from June 2011, and recall the inventory products at the same time.
Compared with the two companies mentioned above, Panasonic’s follow-up measures are veiled. Panasonic did not actively publish the solution for the problem products in public channels. The relevant person in charge of the company stated that the media has reported on this issue several times. Consumers can learn from these reports on their own. How to deal with the problematic products that have been sold, the person in charge told us that on the one hand, the Panasonic customer service hotline will contact the purchased consumers to recall or return the matter. Consumers can also call the hotline for consultation and it is expected to recall three batches of products. 1471 units.
â– Links
Which kind of water is the most healthy mineral water. The real mineral water has a certain health effect. However, some mineral waters are actually made by artificially adding “mixing†trace minerals to several types of minerals. It is difficult to guarantee natural proportions and there may be some trace elements that are needed.
pure water. Pure water is also called distilled water or space water. This kind of water removes all harmful and harmless substances and elements. If pure water is used for drinking and cooking, it can be potentially harmful in the long run. Pure water is used for tea drinking and can maintain the good taste of tea, but should not be used more. Especially the elderly and children should not drink for a long time.
Refiltered tap water. Although tap water that has been treated in water plants has passed dozens of monitoring, it is best to use an activated charcoal purifier and then filter it through the water pipe network and the water tank to the tap.
â– Follow up reports
Part of the problem water purifier is still sold?
Although some companies stated that they would recall the water purifier, the reporter still saw some of the water purifier products listed in the “Announcement†at the appliance store. In an electrical appliance store, the reporter found that samples of the Paragon brand P5250UC water purifier were still on display, and the models 2010-4-26 and 2010-5-14 were detected in two batches of products. “The organic removal rate is not qualified". The shopping guide told reporters that the company has received a notification from the head office to accept the user's return request. But as to why the model product has not been removed, shopping guides did not give an answer.
Afterwards, the reporter called Bai Nuoken Equipment (Xiamen) Co., Ltd. to inquire. The relevant person in charge of the company said that Paragon has released two batches of product processing decisions on the official website. Consumers can rely on purchase invoices and product warranty cards. For free replacement or return, the company has also instructed the distributor to replace the problematic product in inventory with a new batch of products. As for products that have not been removed from the store, the other party stated that it should belong to a new batch of the same model.
â– Industry outlook
The damage to the foreign brand image This large-scale incident of imports of water purifiers has caused consumers who have long favored foreign brands to start worrying. Will this concern affect the sales of these brands of water purifiers?
Gu Jiuchuan, secretary-general of the China Water Purification Industry Association, believes that foreign brands have been “named†for a variety of reasons during the sampling process. One of the reasons for this is the scope of the sampling inspection of domestic water purifiers by China’s regulatory authorities. Mainly focused on domestic brands, giving consumers a "misleading" that imported water purifiers are safer and of better quality. In addition, differences in water quality at home and abroad and differences in drinking water safety standards are also part of the reason.
Gu Chuan said that in any case, the incident was very shocking to the industry, and the impact on the market was not small. He pointed out that for those companies and products that are named, consumers will have a hard time and sales will definitely be affected.
â– Reporter's notes
What is disappointing is not only being named.
The foreign brands that originally made people "rest assured" are no longer constrained, and are really disappointing. But it is not only disappointing. Although some foreign brands responded quickly and responded actively, they immediately made a statement, but more brands chose silence in this incident. The reason for the silence may not be to be concerned and minimize the impact of the incident on the company. During the interview, the reporter called the 8 foreign brands involved in the “Announcementâ€. Only one or two of them accepted the interview, while the rest of the company did not use the “real-name system transfer†as the reason for the congestion. "The curve is rejected, and then the question of concealment and non-questioning is negative. The negative coping style is undoubtedly the disregard for consumer health, and it is also the performance of companies that do not dare to take responsibility. Compared to being "named," this is a big name for big companies. Even more disappointing.
Safety and performance testing is not up to standard
The unqualified water purifiers announced this time included 11 products of 8 brands, among which, the products from 3M China Co., Ltd. were the most, involving three batches of four batches. The problems included excessive levels of arsenic, excessive number of colonies, and organic material removal rate. Failed. After the release of the "Announcement", 3M company published two statements on its official website, announced the results of the water purifier investigation and follow-up treatment program. The statement stated that during the process of importing and storing defective water purifiers, improper packaging of some products caused the dampness of the packaging, resulting in a decrease in the performance of the filter element and the filter head. Subsequently, 3M added another statement. Its main meaning was that 3M's problem water purifier product was not due to design and quality defects, and it was attached with the statement from March to April of this year by China CDC Environment and Health. According to the relevant product safety certification issued by the same section but different batches of water purifiers, in these reports, all the indicators of the three water purifiers are “according to the requirementsâ€.
A US water purifier company's water purifier was detected this time, "organic removal rate is unqualified", afterwards, Pais company's responsible unit in Nanjing Hengguang Water Purification Equipment Co., Ltd. also made a statement in its official website, pointed out that the problem lies in "The improper storage of mainframe filter elements in the transport and storage process" is exactly the same as the survey results given by 3M and points the responsibility to negligence in management.
It is understood that except for the two companies and Bancoken, other brands of water purifiers involved in the “Notice†issued by the Ministry of Health did not respond to the matter.
Panasonic is the brand most familiar to Chinese consumers in the "Announcement". On its official website, the reporter did not see any statement or explanation on this matter. The reporter called Matsushita Electric China Co., Ltd., and the relevant person in charge of its public relations department responded that Matsushita's Japanese-made TK38MRF water purifier failed to meet the standard value in product safety and performance tests during the test and was found to be unqualified. Matsushita Electric China Co., Ltd. had received notification from the supervision department of the Ministry of Health of China in May to stop the sale of three batches of TK38MRF water purifiers in China. Regarding the reasons for the unqualified water purifier, the responsible person stated that afterwards, Panasonic Company conducted multiple tests and third-party tests on the problematic product, and could not find out the problem and reproduce related issues. Further investigations are still in progress. At present, it is inconvenient. disclose.
Follow-up measures to cover up
For the water purifier in question, 3M stated in the statement that it will adopt the suspension of sales and recall of inventory measures to replace the users of water purifiers that have purchased the problem. Consumers who have already installed the batch of products may have been in since 2011. Within two months from May 31, the new filter element will be replaced free of charge by holding the water purifier filter on the invoice to the place of purchase.
Paez also stated that customers who have purchased defective products can use the purchase certificate to replace the host for free within three months from June 2011, and recall the inventory products at the same time.
Compared with the two companies mentioned above, Panasonic’s follow-up measures are veiled. Panasonic did not actively publish the solution for the problem products in public channels. The relevant person in charge of the company stated that the media has reported on this issue several times. Consumers can learn from these reports on their own. How to deal with the problematic products that have been sold, the person in charge told us that on the one hand, the Panasonic customer service hotline will contact the purchased consumers to recall or return the matter. Consumers can also call the hotline for consultation and it is expected to recall three batches of products. 1471 units.
â– Links
Which kind of water is the most healthy mineral water. The real mineral water has a certain health effect. However, some mineral waters are actually made by artificially adding “mixing†trace minerals to several types of minerals. It is difficult to guarantee natural proportions and there may be some trace elements that are needed.
pure water. Pure water is also called distilled water or space water. This kind of water removes all harmful and harmless substances and elements. If pure water is used for drinking and cooking, it can be potentially harmful in the long run. Pure water is used for tea drinking and can maintain the good taste of tea, but should not be used more. Especially the elderly and children should not drink for a long time.
Refiltered tap water. Although tap water that has been treated in water plants has passed dozens of monitoring, it is best to use an activated charcoal purifier and then filter it through the water pipe network and the water tank to the tap.
â– Follow up reports
Part of the problem water purifier is still sold?
Although some companies stated that they would recall the water purifier, the reporter still saw some of the water purifier products listed in the “Announcement†at the appliance store. In an electrical appliance store, the reporter found that samples of the Paragon brand P5250UC water purifier were still on display, and the models 2010-4-26 and 2010-5-14 were detected in two batches of products. “The organic removal rate is not qualified". The shopping guide told reporters that the company has received a notification from the head office to accept the user's return request. But as to why the model product has not been removed, shopping guides did not give an answer.
Afterwards, the reporter called Bai Nuoken Equipment (Xiamen) Co., Ltd. to inquire. The relevant person in charge of the company said that Paragon has released two batches of product processing decisions on the official website. Consumers can rely on purchase invoices and product warranty cards. For free replacement or return, the company has also instructed the distributor to replace the problematic product in inventory with a new batch of products. As for products that have not been removed from the store, the other party stated that it should belong to a new batch of the same model.
â– Industry outlook
The damage to the foreign brand image This large-scale incident of imports of water purifiers has caused consumers who have long favored foreign brands to start worrying. Will this concern affect the sales of these brands of water purifiers?
Gu Jiuchuan, secretary-general of the China Water Purification Industry Association, believes that foreign brands have been “named†for a variety of reasons during the sampling process. One of the reasons for this is the scope of the sampling inspection of domestic water purifiers by China’s regulatory authorities. Mainly focused on domestic brands, giving consumers a "misleading" that imported water purifiers are safer and of better quality. In addition, differences in water quality at home and abroad and differences in drinking water safety standards are also part of the reason.
Gu Chuan said that in any case, the incident was very shocking to the industry, and the impact on the market was not small. He pointed out that for those companies and products that are named, consumers will have a hard time and sales will definitely be affected.
â– Reporter's notes
What is disappointing is not only being named.
The foreign brands that originally made people "rest assured" are no longer constrained, and are really disappointing. But it is not only disappointing. Although some foreign brands responded quickly and responded actively, they immediately made a statement, but more brands chose silence in this incident. The reason for the silence may not be to be concerned and minimize the impact of the incident on the company. During the interview, the reporter called the 8 foreign brands involved in the “Announcementâ€. Only one or two of them accepted the interview, while the rest of the company did not use the “real-name system transfer†as the reason for the congestion. "The curve is rejected, and then the question of concealment and non-questioning is negative. The negative coping style is undoubtedly the disregard for consumer health, and it is also the performance of companies that do not dare to take responsibility. Compared to being "named," this is a big name for big companies. Even more disappointing.
Xinshengyang Opto-Electronics Technology Co., Ltd. , http://www.junsunlight.com